There is no mileage in creating a hierarchy of the unrecognised among school staff, but when it comes to feeling valued, office staff are some way down the pecking order.
We received 2,350 responses to a survey of administrators (50 per cent), business managers (20 per cent), finance officers (12 per cent), secretaries (nine per cent), assorted smaller groups and those who said “all of the above”.
A third of respondents had jobs with multiple roles. One, for example, was an “administrative assistant, home-link worker, nurture group and therapeutic story-writing group leader”. Several others said “general factotum” and “all things to all people” and versatility and flexibility shone through the responses.
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