Imagine this scenario – you’re at work, it’s incredibly busy, it’s hot and the pressure is through the roof.
You’ve got very little time to prepare for the hundreds of customers who are going to descend on you – all at the same time and they all need to be served within the space of half an hour.
You can’t remember the last time you weren’t short-staffed, and no matter how often you have asked for the equipment you need it never seems to be given.
Your customers all have different wants and needs – and if you make one small mistake then for some of those customers the consequences could be life-threatening.
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