More than 20 years ago, school secretaries were beginning to feel the pressure as local management of schools began to add to their in-tray. CROSS (Campaign for Recognition of School Secretaries) was indeed very cross at the increasing workload and complexity of their role. They also felt misunderstood and unappreciated compared to teaching staff.
Since then, the school finance and management responsibilities of the bursar, school business manager or director have developed beyond recognition and there is now a tall ladder of qualifications. No doubt some have reaped the rewards of a professionalisation process, but is there still a lingering level of second class status for some?
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