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The challenge of exam Access Arrangements

Research into the increasing use of Access Arrangements in exam centres across the country has shed light on the challenges facing exam officers. Andrew Harland presents and analyses the findings

At the Association of Colleges Exams Officer Conference earlier this year, there were grave concerns over the growth of Access Arrangements (AAs) requests and how centres were struggling to meet the associated additional costs and resource requirements within existing budget constraints.

The Examination Officers’ Association (EOA) agreed to gather information from various exam centres about the impact that increasing AAs are having on exam centre delivery and to suggest what solutions might be plausible to support this process more effectively and also to reduce spiralling costs.

AAs related to general and vocational qualifications and can be divided into two categories, both of which must comply with the Equality Act 2010 (1). A range of AAs can be awarded by the centre itself, such as the provision of supervised rest breaks. Then there are those that require prior Joint Council for Qualifications (JCQ) awarding body approval, which are usually dealt with through the Online Access Arrangements process (2).

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