A few years ago, I read a news article about a woman working in a meat distribution plant who was saved from certain death after somehow managing to lock herself inside a giant walk-in freezer.
It had been this woman’s habit of saying “good morning” and “good evening” to the security guard at the plant – a routine act of kindness – that saved her life.
After everyone had left the facility, the guard, missing his usual “good evening”, went looking for the lady and thus she was saved. This demonstrates how low-level, “drip-drip” routine investment in emotional currency can benefit us in ways we cannot predict.
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