What is back-channelling and how can schools use it?

A“back-channel” is an online conversation that takes place in real-time during a verbal discussion, presentation, lecture, etc. 

While back-channelling is a secondary conversation, it can be a useful tool for submitting questions during a class or redirecting the primary conversation. 

Thanks to increasing wireless connectivity, back-channelling has been brought to the forefront of communication in everything from television shows to political debates.

Dean Matz, a teacher and technology expert, said: “I’ve seen a lot more high-order thinking type questions and conversations taking place by the students using the back-channel.” 

Fellow teacher Keri Heusdens adds: “It allows them to have a voice while not disrupting the focused space of the classroom. It’s also great because I can immediately give students recognition and clarification.”