Inclusion expert Daniel Sobel outlines three common pastoral challenges that he comes across in schools and discusses how he would approach each situation in order to achieve positive outcomes

In my role I get asked for advice on situations by headteachers on a daily basis and I want to share with you three recurring issues from recent months. The questions came from both primary and secondary mainstream schools as well as from multi-academy trusts and local authorities.

The challenge: "I have some parents who are demanding (on the verge of abusive) about their child’s SEN, asking for an ever-increasing provision beyond what we can afford or what is reasonable. Although we are praised for our SEN provision by Ofsted, we are accused of discriminating against their children. This issue is blowing out of all proportion and has spread to social media.”

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