Best Practice

The law when dealing with difficult visitors

What legal ‘armoury’ can a school use to defend itself when excluding difficult parents, unwanted visitors or other trouble-makers? Legal expert and former headteacher Roy Woollard explains.

The proposals to replace the anti-social behaviour order (ASBO) with the criminal behaviour order (CBO) – which ironically is to be handled through the civil courts – begs the question of whether the CBO will be more effective when considering unacceptable behaviour by parents and others in schools?

Although the law has changed a great deal since the ruling in Wandsworth London Borough Council v A

with respect to parents who are to be banned from school premises because of their unacceptable behaviour, it must always be the starting point for headteachers and governors.

The school alleged that A, the mother of R, who was a pupil at the school, abused staff verbally and therefore the headteacher wrote to her to ban her from the school. The letter said that the action was being taken under Section 547 of the Education Act 1996 (EA). 

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