Best Practice

Middle leadership: The four Cs of effective quality assurance

CPD Middle leadership
Quality assurance – including lesson observation – is a key responsibility for many middle leaders in our secondary schools. Adam Robbins sets out some effective approaches


Middle leaders face a huge burden – the burden of accountability for the education that all of the students in their area receive. This, as they say, is why they get paid the big bucks (well not that big, but you know what I mean).

The problem is that leaders cannot be in two places at once; we can’t see all the lessons taught, but we need to have some certainty in the quality of the service we are providing for the students. So, we rely on quality assurance. Quality assurance is a key focus of middle leadership in all schools. However, people often get confused between quality assurance and quality control.

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