The experience of having recently started at a new school has highlighted the fundamental need to trust – and be trusted. Trust sits quietly (and sometimes quite loudly) behind all things.
In his book, The Speed of Trust (2006), Stephen Covey identifies 13 behaviours that high-trust leaders consistently exhibit. It is his belief that these behaviours can be learned and then applied to build and maintain trust.
The cost of choosing to not purposefully and deliberately build trust places a hidden “tax” on every transaction. As Covey explains: “Every communication, every interaction, every strategy, every decision is taxed. My experience is that significant distrust doubles the cost of doing business and triples the time it takes to get things done.”
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