Best Practice

The challenges facing our exams officers

The 2016 annual survey of the Examination Officers’ Association focuses on the role of exams officers and the challenges they face. Andrew Harland offers his commentary on some of the issues raised in the report

The Examination Officers’ Association (EOA) has been undertaking independent surveys since 2000/01 to help provide a greater insight into the exams delivery sector. For the 2016 survey there was an eight per cent return on the 3,000 registered EOA members and non-members who were invited to participate. The survey focus included the role of the exam office in centres and some of the key challenges they face.

The Equality Act (2010) is encouraging greater engagement from SEN students in the public exam and assessment process, especially around GCSE English and maths. The survey finds that this development, while of course welcome, has put more pressure on centres to provide greater levels of support through the Joint Council for Qualifications’ (JCQ) Access Arrangements process.

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